Effective Date: October 31, 2025

Special Note

1. Welcome to use the services provided by Tiger Key (hereinafter referred to as "Tiger Key" or "Key") under Tiger Trade Technology Pte. Ltd. (hereinafter referred to as "Tiger" or "we"). We are fully aware of the importance of personal information to users (hereinafter referred to as "users" or "you") and will take appropriate security protection measures to protect the security of your personal information to the best of one's ability in accordance with the requirements of laws and regulations. In view of this, we have developed this "Privacy Policy" (hereinafter referred to as "this Policy").

2. This Policy is used to help you fully understand how we collect, use, store, share, transfer and protect your personal information and how you can exercise your rights during your use of our services, so that you can make appropriate choice better. This Policy is closely related to your use of our services. Before using our services, please read this Policy carefully, especially the terms highlighted in bold/bold underline, and you shall use the related services after you have confirmed that you fully understand and agree to this Policy. Once you start to use our services, it means that you have fully understood and agreed to this Policy and agree that we will process your relevant personal information in accordance with the terms of this Policy. If you have any objection to this Policy, please refuse to use the service.

3. Unless otherwise specified by the law applicable in your area, "personal information" under this Policy refers to: various information related to identified or identifiable natural persons recorded in electronic or by other means, excluding information after anonymization.

Table of contents

I. How we collect and use your personal information

II. How we store your personal information

III. How to exercise your rights

IV. How we share, transfer, and publicly disclose your personal information

V. How we protect your personal information

VI. Our special protection for minors

VII. How personal information is transferred globally

VIII. How this Policy is updated

IX. How to contact us

I. How we collect and use your personal information

A. Personal Information we collect and use

1. When you sign the agreement, we will collect your IP address to determine the service content provided to you and the agreement you need to sign.

2. When you activate the Tiger Key, Tiger Trade APP will share your encrypted uuid, desensitized mobile phone number or email address to the Tiger Key to generate a dynamic password in the Tiger Key. At the same time, in order to distinguish your Tiger Key, we may display the desensitized mobile phone number or email address on the Tiger Key interface.

B. Permissions you need to enable

1. You can activate the Tiger Key by enabling the camera permission and scanning the QR code; you can also activate the Tiger Key by enabling the photo album permission and reading the QR code picture. 

2. You can save the dynamic password by enabling the clipboard permission.

3. You can view the help center and related agreements by enabling network permission.

II. How we store your personal information

A. When you use our services, the personal information we collect and generate in accordance with this Policy will be stored in the country where we own the equipment or engage a service provider. We will strictly comply with applicable laws and regulations and ensure the security of your personal information.

B. In general, we will only retain your personal information for the shortest time necessary to achieve the purpose. However, in the following cases, we may change the storage time of personal information to meet legal requirements:

1. To comply with applicable laws and regulations, etc.

2. To comply with court judgments, decisions, or other legal procedures.

3. To comply with the requirements of relevant government authorities or legally authorized organizations.

4. For purposes that are reasonable and necessary to enforce the relevant service agreement or this Policy, to protect the public interest, to protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.

III. How to exercise your rights

During your use of the service, to make it easier for you to exercise your rights, we provide you with corresponding operation settings, you can refer to the following guidelines to operate.

A. Set a gesture password

You can change your gesture password through: Tiger Key - Settings - Modify Gesture Password. Your gesture password is recognized by your device and stored encrypted on your local device. We do not collect, store, or upload your gesture password to the server.

B. System permission management

You can view, enable, or disable camera, photo album, clipboard, network and other device permissions through: Tiger Key - Settings - System Permission Management.

IV. How we share, transfer, and publicly disclose your personal information

A. Share

We do not share your personal information with companies, organizations, and individuals outside of us, except in the following cases, namely:

1. Sharing in legal situations: We may share your personal information externally as required by laws and regulations, to resolve litigation disputes, or as required by administrative and judicial authorities.

2. Sharing with your consent: After obtaining your express consent, we may share your personal information with other parties.

3. To ensure the proper functioning of the service, after obtaining your express consent, we have embedded the use of a third-party software tool development kit (SDK). The third-party SDK is as follows:

B. Transfer

We will not transfer your personal information to third parties except in the following cases, namely:

1. The relevant operations have obtained your express consent in advance.

2. When it comes to merger, acquisition or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this Policy, otherwise we will require that company or organization to seek your authorized consent again.

3. Any other transfer of your personal information that is required by laws or regulations or at the request of the competent authorities.

C. Public disclosure

We will not disclose your personal information publicly except in the following cases, namely:

1. Obtaining your express consent.

2. Applying relevant laws and regulations or implementing court judgments, decisions or other legal procedures, or complying with legal and mandatory requirements of competent authorities (including other legally authorized organizations).

3. For purposes that are reasonable and necessary to enforce the relevant service agreement or this Policy, to protect the public interest, to protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.

V. How we protect your personal information

We have implemented reasonable security measures to safeguard the confidentiality, security, and integrity of your personal information and to prevent unauthorized access and use of personal information in violation of this Policy. In order to ensure the security of your personal information, we have established strict personal information security regulations and procedures and set up a dedicated personal information security team to enforce the above measures within the company strictly.

VI. Our special protection for minors

Minors should not access our services, and we will not collect personal information of minors; if you think that we may have unknowingly collected the personal information of your children under the age of 18 or guardians, please refer to contact us in section IX of this Policy and we will delete such personal information.

VII. How personal information is transferred globally

As we provide products or services through resources and servers around the world, this means that, with your authorized consent, your personal information may be transferred to, or accessed from, the country in which you use the products or services. Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal information is protected in the same way as it is in your country/region. For example, we may ask for your consent to transfer personal information across borders or implement security measures such as de-identification of personal information prior to the cross-border transfer of personal information.

VIII. How this Policy is updated

We will update this Policy timely in accordance with the requirements of relevant laws and regulations, business changes or other necessary circumstances. Without your express consent, we will not reduce your rights in accordance with this Policy. We will post changes to this Policy on this page and inform you of the modified policy via pop-up prompts or other means that may be appropriate for you to receive notifications. In such cases, by continuing to use our services, you agree to be bound by the modified and updated policy.

IX. How to contact us

A. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

Data Protection Officer: Email address: dpo@itiger.com.

B. We have also established the Security Department, which you can contact by sending an email to security@itiger.com.

C. We will normally respond to your comments within 15 working days of receipt. If you are not satisfied with our response, especially if you believe that our processing of personal information has harmed your legitimate rights and interests, you may also file a complaint or report to the regulatory authorities in your country/region.